End of Sale Notice UPDATE: 16-July-2018 Subject: End of Sale – New CS1000E Systems & Release 7.6 Software Theatre/Region: Global Certain CS1000E material hardware codes have stocked out and will be removed from availability immediately. No further quotes or orders will be supported. Parent codes containing these materials are also impacted: Code N0134948 N0140428 NT7K20ABGS NT8D02HAGS NT8D14DAGS NTC310ABE6 NTDU14DAE5 NTDW12AAE5 NTDW53BAE6 NTDW54BAE6 NTDW53BAGS NTDW79ACE5 NTC310AAGS NTM440HA
DESCRIPTION N0134948 Full Application Site ONE PIECE COMPACT FLASH UNIT 6 NT7K20ABGS Ext. Analogue MW Li PCP, EXTEND DIGITAL LINE CARD Card, 8 Port UXT MG1010 Media Gateway Chassis NTDU14DAE5 MG 1000 Chassis Universal Digital Trunk Clock NTDW53BAE6 CS 1000 CP-DC Small NTDW54BAE6 CS 1000 CP-DC Large CS 1000 CP-DC Small System UDT E1/T1 Pack MG1010 Media Gateway Chassis USB S/W Inst Kit CS/SS Co-Res (CPMG) R7 USB SW Upg Kit to CPMG/CPDC Co-Res CS/SS R7 (No Dongle)
Orders cannot be fulfilled as there is no more stock of this material. You must copy the EC Quote and remove the Material Code. Reconfiguration is required before the order can be placed for available materials. If a special bid has been approved against a quote, it will need to be resubmitted for approval once the quote has been reconfigured. Materials below have limited supply. Any orders will be contained and reviewed. If stock is unavailable, orders will be cancelled or be required to be resubmitted without containing out of stock material codes.
Code NTC312AAE6 NTDW65AAE6 NTDW08AAE6
DESCRIPTION NTC312AAE6 MG1010 Power Supply CS1000 ITG-MSPD MEDIA CARD 32 NTDW08AAE6 CPDC/CPMG 250GB Bln
Original Notice and information provided below remains in effect
Notification Date: Effective Date:
Subject: End of Sale – New CS1000E Systems & Release 7.6 Software Theatre/Region: Global Summary Effective April 09 2018, Avaya will End the Sale of New CS1000E systems. The CS1000E system was introduced in 2004 evolving from the Meridian 1 Option 11C-81C products which started in 1990. Prior to that, the portfolio evolved from SL1 lineage dating back to 1975. Avaya is taking this step now as we are no longer able to continue to manufacture critical circuit packs and assemblies for the CS1000E system due to age and component availability. This notice also includes the End of Sale of CS1000 Release 7.6 software. Release 7.6 has been available since 2013 and is the final CS1K software release. Avaya offers a variety of modernization paths for CS1000 customers to Avaya Aura ®, Avaya IP Office, and Avaya Cloud Solutions that not only protect the customers’ investments, but provide solution capabilities in keeping with current market demands for Omni-channel and unified communications solutions.
Impact What will no longer be available after April 09 2018: • • •
Quoting and ordering of new CS1000E systems including branches & survivable media gateways Quoting and ordering of configured CS1000E system hardware expansions Conversions of CS1000M and Meridian 1 Option 51C-81C systems to CS1000E
What will still be available up to End of Manufacturers Support date (EoMS) of April 09 2019: • •
CS1000E and CS1000M system upgrades to Rls 7.6 that only requires software Merchandise sale of CS1000E hardware including servers, gateways, and line/trunk cards until such time as each individual code is depleted from stock.
What will still be available up to End of Services Parts Support (EoSPS) target date of June 01 2024: • • •
Simple user license expansions using merchandise eAuth codes on Rls 5.0 and newer Existing systems will be supported on Rls 7.6 Software per the Avaya lifecycle policy Avaya Services support contracts including repair of hardware.
Four CS1000 cards (MGC, MG-XPEC, DSP, XSM) used for Aura Device Adaptor will continue for sale.
CS1000E Hardware Avaya will continue to offer individual CS1000 hardware components as merchandise for up to one additional year to April 09 2019. As some hardware is already last time built there is potential individual codes could stock out prior to the target date. Note that CS1000 TDM & IP telephones have separate product lifecycles. Please check product specific notices to determine lifecycle details.
CS1000 Release 7.6 Software CS1000 Release 7.6 was introduced in March 2013 as the final release of software. Avaya has continued to support it through regular software service packs (SP9 came out in July 2017). Avaya will continue Tier 4 support including software bug-fix and vulnerabilities via patches and service packs to the End of Manufacture’s Software support date of April 09 2019. Existing systems will also be able to still do software only upgrades to Rls 7.6 until April 09 2019. Avaya will continue to provide simple user license expansions using the eAuthcode process until the End of Services Parts support date targeted at June 01 2024.
Avaya Recommendations Customers can confidently continue to use their CS1000E systems with ongoing support from Avaya per the Avaya Product Lifecycle Policy. http://downloads.avaya.com/css/P8/documents/100081098 Please see the Schedule table below for specific target CS1000 support dates. Customers should consider their current and future needs and review their requirements with Avaya Services or their Authorized Avaya Partner to determine the best method to access replacement/repair of hardware should it be required. Customers are reminded that Avaya Services offers support agreements for timely access to replacements in event of hardware failure. In addition some customers may also decide to have on-site critical spares such as CPU packs and power supplies.
Modernization Customers may consider it to be the right time to enjoy the advanced benefits of the Avaya Aura ® Platform, Avaya IP Office, or Avaya Cloud Solutions. Communications modernization can offer several options for the CS1000 whether integrating Avaya Aura with an existing installation to expand the business feature set, adding virtualized applications to reduce CAPEX, or moving to Avaya Cloud based solutions as alternatives for future expansion. Avaya Software Investment Protection Policy (ASIPP) provides customers with cost effective migration paths to Avaya’s supported solutions including core communications, applications, such as voice mail, and contact center solutions. Please see the link below for further details on the ASIPP policy. http://sales.avaya.com/en/general/avaya-software-investment-protection-policy Avaya has developed a comprehensive Sales program entitled Loyalty2gether addressing each of the modernization paths to Avaya Cloud Solutions, Avaya IP Office, and Avaya Aura®. For more details on the Avaya program please contact your Avaya Sales or Authorized Avaya Partner Sales Team.
Schedule End of Sale Date - New CS1000E System Sales End of Sale Date - Merchandise Hardware target date End of Sale Date - System software upgrades to Rls 7.6 End of Manufacturer Support for Software (final Service pack) User license expansions via eAuthcodes on Rls 5.0 and newer ** Targeted End of Services Parts Support **
** Avaya Services may revise Target End of Services Support date based on the availability of quality repair parts and / or technical support expertise. Customers should always consult any available product Services Support Notices for final information on product supportability.
Service and Warranty Avaya will continue to honor previously executed enhanced warranty, post-warranty and service contracts in accordance with the terms of those agreements. Avaya is not responsible for any support or maintenance commitments made by Avaya Authorized Partners or other service providers. Additional information concerning Avaya Services can be found on the Services Offer Information Web site.
Avaya Services website: http://www.avaya.com/services/ Avaya Services Offer Information Web site http://www.avaya.com/en/services/ Renewals of existing Avaya service contracts covering this product will be allowed until further notice.
Appendix A – List of discontinued Hardware Order Codes Following list is the physical finished goods product codes impacted by the CS1000E End of Sale. The codes will go to retired status on 09 April 2019. Please note that some codes may stock out earlier as they have already been last time built. Some codes may already be on MRSD (manufacture retire when stock depleted) status or not available in all regions. Please check current regional EC catalog for availability.
Nov 7, 2011 - 1) CS 1000 Release 7.6 is Generally Available since March 25th 2013 ... 2) CS 1000 Release 7.5 is End of Manufacture Support for software ...
Nov 7, 2011 - Common Server R3 (CSR3) is introduced on CS 1000 7.6 SP8 and will be ... End of Services Parts Support (EoSPS) â limited software user ...
Oct 15, 1999 - Granting User Permissions . ...... UNIX is a registered trademark in the USA and other countries, licensed ..... Tlink, Tlink Group, Device, Device Group, Worktop, User, and Admin ..... joe joe smythe. Last SDB Log Record. TELEPHONY SE
Nov 1, 2014 - The Platform for Cloud Services is unique in enabling service providers to share the video resources .... MCU to establish connections with telepresence systems from Cisco, Logitech/LifeSize,. Polycom and ...... Gallery Layout for simul
Apr 15, 2016 - Avaya Support Professional Specialist (ASPS). â¢ Avaya ..... These courses are for a âCertificate of Completionâ for End Users. Classroom.
Mar 6, 2018 - All Rights Reserved. Notice. While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right t
registered or unregistered Marks of Avaya, its affiliates, or other third ..... Number of ICD cards supported in a system. ...... Tube (CRT) is supported, as well.
www.duvoice.com. 800-888-1057. PMS Interface. Check In. â¢ Guest name in IPO. â¢ Enable guest room telephone. â¢ Enable room mailbox. â¢ Deliver welcome message (optional). â¢ Guest Group. Room Move. â¢ Move messages to the new room. â¢ Move s
Aug 1, 2017 - Installing Avaya AuraÂ® Call Center Elite. Multichannel ... Avaya provides a limited warranty on Avaya hardware and software. Refer to your ...
Nov 17, 2004 - License Version 2.0 (a copy of which is provided below) and contains the following notices: ..... source files, header files, and data files), any updates or error corrections provided by Oracle, and any user manuals, programming guide
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Directory Synchronization Whitepaper. Issue 1.0 .... From System Manager 7.0 onwards the ability to synchronize Active Directory Roles as defined in a.
Dec 2, 2012 - Avaya AuraÂ® Call Center Elite Feature. Reference. Release 6.2 ... warranty is available to Avaya customers and other parties through the.
Jan 1, 2017 - Avaya provides a limited warranty on Avaya hardware and software. ..... Chapter 3: Configuring Call Center Elite Multichannel databases.
Dec 3, 2016 - Administering Avaya Multimedia Messaging SIP Entity. ...... Restart Cisco XCP XMPP Federation Connection Manager for the changes to take ...
Jan 23, 2006 - These Application Notes describe the configuration procedures required for the DuVoice. DV2000 to successfully interoperate with Avaya Communication Manager. The DuVoice. DV2000 is a messaging system whose feature set is particularly s
Aug 1, 2017 - The following applies only if the H.264 (AVC) codec is distributed with .... telephone numbers and contact addresses, go to the Avaya Support ...... The multimedia suite blends emails, SMS, and web-based customer inquiries ...
May 1, 2017 - All Rights Reserved. Notice. While reasonable efforts have been made to ensure that the information in this document is complete and accurate ...
Setting up Ignition Server's RADIUS Service 50. Setting Up Ignition Server's SOAP Service 52. Resetting the SOAP Password 53. Managing a Node 54. Actions Menu ...... You can name and specify categories in a hierarchical organization for Ignition. Ser